Thank you for shopping with us!
Welcome to JAMES!

JAMES product
Your JAMES product will now be prepared by us and shipped to you within the following three business days. After you receive your device, it is ready to use immediately.

JAMES product
If you have solved a JAMES plan, it will be unlocked on your JAMES device during the day. You will be informed by us about the activation of your subscription by e-mail.
Manage your JAMES product
You can conveniently manage your new JAMES device either in our web portal or our free app (iOS, Android). You can personalize JAMES both in the portal and in the app, add more alarm contacts, view alarms, positions, health values, etc.

JAMES web portal
Make all settings conveniently via large web view.

JAMES APP
Make settings etc. on the go. Alarms are sent to you via SMS and an APP notification.
Do you need help with the setup? Visit our help page or call us at +43 (0) 463 504 197 4. Optionally, you can also book our Premium Support.The plan extension connects you free of charge with a personal contact person for your JAMES product and offers in-depth help services.